Your tenant submits a thorough maintenance request through Keyhook, complete with photos and video detailing their request.
Keyhook begins searching for tradespeople to assist with the request.
While Keyhook is searching, your tenants are given instructions on 'simple fixes' that might solve the request or provide Keyhook with more information.
Once we've found the best tradies at the best prices, we present you with the options.
If you've added a preferred tradesperson to your Keyhook profile, they'll be our first call.
With one click, you choose the tradie you want based on their quote price and availability.
Keyhook coordinates with the tradie and your tenant to get the maintenance completed so you can relax.
Your tenant marks the job as "complete" and uploads photo evidence of the work done for you to review.
You're notified when the work is complete and can review all relevant information from within the Keyhook App.
Payments are automatically deducted from the next rent cycle, so you don't have to keep track of invoices.
Larger maintenance jobs can be paid off over time using future rent payments.
The invoice and details of the job will be securely stored in your financials dashboard so you can keep track of everything from one place.
Property managers often charge a percentage of job-cost. This means that the more maintenance thats performed, and the higher the price tag, the more they get paid. Keyhook cuts out that sliding fee, replacing it with a small flat fee* that helps save you money.
The time and effort it takes to fix an issue in your rental property - establish what the issue is, find a good tradie at a fair price, coordinate between your tenant and the tradie, check the job was completed and pay the tradie - can all be mitigated by Keyhook. All you need to do is click approve.